Content · Glossary
Lean Startup: Building Businesses with Less Waste
The Lean Startup methodology, popularized by Eric Ries, is an approach to developing new products and businesses that aims to shorten development cycles, measure real progress, and obtain valuable customer feedback as quickly as possible. The goal is to avoid the most tragic scenario for an entrepreneur: spending months or years secretly building a product, only to find out after launch that no one wants it. The Lean Startup philosophy advocates that, in an environment of extreme uncertainty like that of a startup, the most important thing is not to have a perfect plan, but to learn quickly what works and what doesn’t.
The heart of the methodology is the Build-Measure-Learn feedback loop.
Build: The cycle begins with defining a hypothesis to test (e.g., “We believe customers will pay for this feature”). Instead of building the complete product, the team creates a MVP (Minimum Viable Product). The MVP is not a low-quality product, but rather the simplest version of the product that allows testing the hypothesis with the least effort possible.
Measure: The MVP is launched to a group of early adopters. The team then measures these users' behavior quantitatively and qualitatively. The collected data must be actionable and should help validate or invalidate the initial hypothesis.
Learn: Based on the measured data, the team learns. Was the hypothesis validated? If so, the team perseveres and continues to develop the product, starting a new cycle to test the next hypothesis. Was the hypothesis invalidated? If not, the team needs to make a course correction. This correction is called a pivot, a fundamental change in the business strategy without changing the overall vision. The team can pivot the customer segment, platform, revenue model, etc.
This cycle repeats continuously, with the startup evolving and adapting with each iteration, in a validated learning process. Instead of focusing on “vanity metrics” (like the number of downloads), the methodology focuses on metrics that truly indicate the creation of a sustainable business (like retention rate and customer payments).
Example in the Entrepreneur's Routine:
Dropbox, now a giant in cloud storage, is a classic example of applying Lean Startup. The founder, Drew Houston, had a hypothesis: people wanted a simple way to sync their files across different computers. Building the complete technology would be a massive and risky effort. What did he do?
He created an MVP. But his MVP wasn’t software. It was a video. He recorded his screen, showing how the product would work magically and seamlessly. He narrated the video with references and jokes that only the tech community (his early adopters) would understand. He posted the video on a forum called Hacker News (Measure). The response was overwhelming. The waiting list to test the product jumped from 5,000 to 75,000 people in a single night.
With this experiment, Drew learned and validated his most critical hypothesis: the problem was real and his solution was desirable. He didn’t need to write a line of sync code to learn this. With this validation in hand, he had the confidence (and proof for investors) that it was worth persevering and building the real product. The Build-Measure-Learn cycle allowed him to avoid the risk of building a complex product for a problem that might only exist in his head.